CASE STUDIES
Stalled $3.5B Merger Gets Back on Success Path – 20% Reduction in Complaints
SITUATION
A $3.5B marriage between tech and entertainment leaves a newly blended business development team at odds and unable to meet client demands. Avalanche of complaints slowing down new post-merger go-to-market plan.
SOLUTION
Collaboration Labs—Virtual learning sessions focused on skills building in cross-team collaboration, persuasion and communication.
ROI
Supported merger valuation and outcomes. 20% reduction in employee complaints over following two quarters. Leadership observed improved customer service with cross company and cross function.
Organization with Multi-gen Hybrid Workforce Resets Team Culture using EQ Tools
SITUATION
A national infrastructure trade association serving 1,100+ member companies is struggling with internal communication dynamics — yielding costly rework, decision making slowdown and lack of ownership, engagement and accountability among staff.
SOLUTION
Communication EQ Mastery Coaching Program
- In-person and virtual learning lab series for top 20 employees over 10 months.
- Team benefits from personal assessment, debriefing and 1:1 coaching.
- Help team understand their EQ and how their habits support or degrade their communication effectiveness.
- Co-created and codified a new “internal communication charter” of best practices and guidelines in support of this multi-generational team.
ROI
Improved communication and team cohesion. Reduction in employee complaints. Leadership observed improved engagement with cross organization and cross function.
Ad Tech Firm Elevates Leadership Skills & Habits to Streamline Decision Making & Workflow
SITUATION
Growing technology firm with remote and in-office FTEs hired during the pandemic are not embracing their management responsibilities — and keep dragging the C-suite into day-to-day problem solving.
SOLUTION
Branded Leadership & Mentorship Program—6-months of in-person and virtual support to reinforce and reignite competencies important for growth and efficiency; leveraging SMEs and strategic relationship building.
ROI
- 88% report they “feel more confident” about their ability to lead their DRs.
- 81% report they have “given better quality feedback” to their teams and DRs.
- 95% say they “learned something about their own mindset and habits” that has empowered them to “manage more intentionally
- 3 cohort members have been promoted to Vice President during the program
